Managing contact information
RIA uses the contact information described in the X-tee Self-Service environment to send notifications about both the X-tee ecosystem and the X-Road software. Contact data is also divided into several different types so that we can more precisely select target groups for whom the information is relevant.
The most important contact types in the X-tee Self-Service environment are:
Contact type | Description | Information to be sent |
|---|---|---|
Organization contact | Contact information entered when signing the X-tee terms & agreements. Can be changed in the detail view of the selected organization on the "My organizations" page. | Information intended for the representative of the organization |
| Authorized representative's contact | Contact information of the person authorized to represent the organization in the X-tee Self-Service environment. Can be changed in the detail view of the selected organization on the "My organizations" page. | Information intended for the representative of the organization, if the person is authorized as a representative |
| Security Server administrator's contact | Contact information of the Security Server administrator added to the organization Can be changed in the detail view of the selected organization on the "My organizations" page. | Notifications with more technical content that are important for managing the Security Server. For example, a notification about the availability of a new X-Road software version. |
| Subsystem contact person | Contact information added to the organization's subsystems. Can be changed in the "Contacts" view of the selected subsystem on the "My subsystems" page. | Questions sent by other X-tee members about the subsystem or the data services it provides. Access requests for data services submitted through the service catalogue are also sent to these contacts. |
In order for important information related regarding X-tee to reach the right contacts, it is important to ensure that the contact information is up-to-date.
NB! In order to see information related to your own organization in the X-tee Self-Service environment, the user must either have a previous authorization to represent/manage this organization or must have the organization's exclusive right of representation in the Estonian business register.
If there is no authorization based on the business register or if it is not a sole person, then the authorization can be manually uploaded according to the instructions that can be found here: https://abi.ria.ee/xtee/et/x-tee-iseteninduskeskusd/volituse-lisamine .